AYOVEX INTERIOR
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Terms & Conditions

Last updated: July 2026

1. Acceptance of Terms

By accessing and using the Ayovex Interior website ("Website") and our services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Website or services.

2. Definitions

  • "Company", "we", "our", "us" refers to Ayovex Interior, registered in South Africa.
  • "Client", "you", "your" refers to any individual or entity using our Website or services.
  • "Services" refers to all interior design, fabrication, installation, and renovation services provided by Ayovex Interior.
  • "Website" refers to the Ayovex Interior website and all associated pages and content.

3. Services

Ayovex Interior provides premium interior design and fabrication services including, but not limited to:

  • Built-in wardrobes and cupboards
  • Luxury TV wall units
  • Kitchen cabinets and renovations
  • Bedroom furniture and design
  • Floating shelves and wall panels
  • Ceiling designs
  • Office and commercial interiors
  • Complete home renovations

All services are subject to availability and mutual agreement on project scope, timeline, and pricing.

4. Quotations and Pricing

  • All quotations provided are valid for 30 days from the date of issue unless otherwise stated.
  • Quotations are provided free of charge and without obligation.
  • Final pricing is confirmed upon written approval of the design proposal and signing of the project agreement.
  • Prices may be subject to change based on material cost fluctuations or changes to the agreed project scope.
  • All prices are quoted in South African Rand (ZAR) and are inclusive of VAT unless stated otherwise.

5. Payment Terms

  • A deposit of 50% is required upon acceptance of the quotation to commence work.
  • A further 40% is due upon completion of manufacturing and prior to installation.
  • The remaining 10% is due upon completion of installation and final inspection.
  • Payment can be made via bank transfer, EFT, or other agreed payment methods.
  • Late payments may incur interest at a rate of 2% per month on the outstanding balance.

6. Project Timeline

  • Estimated project timelines will be provided during the design proposal stage.
  • While we strive to meet all agreed timelines, dates are estimates and not guaranteed.
  • Delays caused by factors beyond our control (e.g., material shortages, force majeure) may extend the timeline.
  • Client-caused delays (e.g., late approvals, access restrictions) may also affect the project schedule.

7. Design and Intellectual Property

  • All designs, drawings, and concepts created by Ayovex Interior remain our intellectual property until full payment is received.
  • Upon full payment, the client receives a non-exclusive license to use the designs for the specific project.
  • Reproduction, distribution, or commercial use of our designs without written permission is prohibited.
  • Portfolio photographs of completed projects may be used by Ayovex Interior for marketing purposes unless the client objects in writing.

8. Warranties

  • Ayovex Interior provides a workmanship warranty on all installations for a period of 12 months from the date of completion.
  • Material warranties are passed on from the respective manufacturers and vary by product.
  • The warranty covers defects in workmanship and materials under normal use conditions.
  • The warranty does not cover damage caused by misuse, neglect, unauthorized modifications, or normal wear and tear.

9. Limitation of Liability

To the maximum extent permitted by law:

  • Ayovex Interior shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Website or services.
  • Our total liability for any claim shall not exceed the total amount paid by the client for the specific project in question.
  • We are not liable for delays or failures in performance resulting from causes beyond our reasonable control.

10. Cancellation and Refunds

  • Cancellations made before manufacturing has commenced will receive a full refund of the deposit minus any design fees incurred.
  • Cancellations made after manufacturing has commenced may incur costs for materials and labour already committed.
  • Cancellations must be submitted in writing to info@ayovexinterio.co.za.
  • Refunds, where applicable, will be processed within 14 business days.

11. Website Use

  • You may browse and use our Website for personal, non-commercial purposes.
  • You must not copy, reproduce, distribute, or create derivative works from any content on our Website without written permission.
  • You must not use our Website for any unlawful or fraudulent purpose.
  • We reserve the right to restrict access to our Website at our discretion.

12. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party sites. Accessing these links is at your own risk.

13. Privacy

Your use of our Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review it for full details.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes shall be subject to the exclusive jurisdiction of the South African courts.

15. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page. Your continued use of our Website or services after any changes constitutes acceptance of the revised terms.

16. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

  • Email: info@ayovexinterio.co.za
  • Email: customerservice@ayovexinterio.co.za
  • Phone: +27 84 424 6611
  • Head Office Address: 53 Adelaide Tambo Drive, Durban North, 4051
  • Business Address: 12 Philani Khuzwayo Road, Durban

© 2026 Ayovex Interior. All rights reserved.

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